CASE STUDIES

World's Leading F & B Manufacturing Company With Headquarters In The US And Markets Across 90 Countries

The client wanted us to study the Information Systems Organization and outline the opportunity areas for off shoring and options available for leveraging. On completion of the study, the client was delighted with the size of the opportunity and was excited with the prospect of moving forward with the offshore program. Our recommendations also included the proposed framework for successfully implementing the solution.

A Leading US Based Print Solutions Company

The Client wanted to leverage our expertise in the identification of offshore partners and transitioning critical business processes and Information Systems applications. Source Quest worked closely with the client to select the right partners. We bridged the cultural differences through a program governance framework which helped to successfully migrate the work offshore. The savings from offshoring almost 50% of their transaction volume in less than a year exceeded the client's expectations.

US based world's largest integrated performance improvement, incentive travel, and consumer market research services company

Our interactions with the CIO got them thinking and planning their offshore sourcing strategy. Our involvement and analysis created a buy-in from the CEO and his direct reports. During the execution phase, we assisted the client to select the right partners, lay reengineer the processes, downsized the redundancies and established a program governance body. Our role extended beyond being an advisor, and went on to being their extended arm in India. The client has never felt the need to visit the sourcing location.

A Fortune 500 Electronics and Electrical Equipment Manufacturer

Our initial brief was to build a scenario that would help the client roll out the benefits of using offshore sourcing simultaneously for their Information Technology, Engineering and Customer Service groups. In a series of quick steps, we identified the best in class 3 rd party offshore services partners and built a strong buy in for the program across their subsidiaries. In the case of their Global Engineering Functions, we were given the responsibility to plan and implement their own Offshore Development Center. In the last four years that we have worked for them, they have more than 600 offshore resources across India and the Philippines.

 
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